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Case study · Community event, UK

Stallholder sign-ups moved off calls and inboxes into one system.

The new system has already saved hours of admin and follow-up. Every application is captured in one place and acknowledged straight away, so Martine can see every enquiry at a glance and nothing slips through.

Built by Alchemetryx · Diversity Festival

01 / The before

Stallholder applications came in by phone, email and message.

Martine tracked them by hand, checking different conversations to see who had applied, who had confirmed, and who still needed a reply. Enquiries were easy to miss.

02 / The build

We delivered the festival's website with an online stallholder application built in.

Every application is recorded automatically in one place, and each applicant gets an instant acknowledgement, so they know they are in.

Practical measures · "The result"

The result

The new system has already saved hours of admin and follow-up. Every application is captured in one place and acknowledged straight away, so Martine can see every enquiry at a glance and nothing slips through.